Refund policy
REVOCATION INSTRUCTION
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods. In order to exercise your right of withdrawal, you must send a clear declaration to us (company MOJO Uniques Inh. Julie Parge, Kaserngasse 1, 88131 Lindau +49 8382 3044127, e-mail address: Julie@mojo-uniques.com) by means of a clear declaration (e.g. with the Post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient for you to send the notification that you are exercising your right of cancellation before the cancellation period has expired.
FOLLOWING THE CANCELLATION
If you revoke this contract, we will owe you all payments, less any payment processing costs (refund costs from PayPal or other payment service providers) that we have received from you, excluding delivery and return costs, immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. If possible, we will use the same means of payment for this repayment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Only unused goods can be returned :
Please ensure that you return the purchased goods unused and in new condition, otherwise we cannot take them back without further ado. This means, among other things, that the goods have not been worn and show no signs of use in the form of creases or scratches or other signs of use.
SAMPLE REVOCATION FORM
(If you want to revoke the contract, please fill out fill out this form and send it back.)
To
Company
Mojo Uniques - Inh. Julie Parge,
Kaserngasse 1, 88131 Lindau
Email: julie@mojo-uniques.com
- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*)
- Ordered on (*) / received on (*)
- Name of the client (s)
- Address of the client (s)
- Signature of the client (s) (only if notified on paper)
- Date of Revocation